Loyalty points at Café du Jour: earn, redeem and the Points Shop

Q: How does the loyalty points system work?

With every purchase you earn points that you can redeem for a discount.

Q: How can I redeem my saved points?

Saved points can be redeemed at checkout for a discount on your order.

Q: How much discount can I get with my saved points?

The discount amount varies depending on the number of points you have collected.

Q: Do loyalty points have an expiry date?

Yes, reward points have an expiration date of 12 months from the moment they are earned.

Q: Can I combine loyalty points with other discounts?

Yes, you can often combine reward points with other discounts for extra benefit.

Loyalty programme

Earn on every order, redeem whenever you like

Regular customers get a discount on top of our already good prices. You earn points automatically with every order and decide yourself when and how to spend them.

1 point per euro spent, 1 point is worth € 0.01
Redeem for a discount from an order value of € 10
Or pay for products in the Points Shop

Go to the Points Shop Check your balance

How you earn loyalty points

There is nothing to sign up for: if you have an account and you are logged in, the points come in by themselves.

1 point

Per euro spent

Every product shows underneath the price exactly how many points it earns. After your order they land in your account automatically.

100 points

For the newsletter

Sign up for our newsletter for the first time and you get 100 loyalty points. We also share temporary promotions with extra points there.

250 points

For a referral

Invite friends and family with your personal referral link from your account. If someone orders through your link, you get 250 points.

Important: log in before you order. For a guest order we cannot assign the points to your account. Did you order as a guest? Get in touch and we will link the order to your account after all.

How you spend your points

There are two ways, and you choose which one you use.

1. A discount on your order

Fill your basket and click "use loyalty points" at the top right, above the shipping costs block. You decide how many points to use: every point takes € 0.01 off the total. Redeeming is possible from an order value of € 10.

2. Paying in the Points Shop

In the Points Shop every product has a price in loyalty points instead of euros. From a bag of Italian biscuits to a Hario V60. If your balance covers it, the product ships with your order for € 0 and the points come off your balance at checkout.

View the Points Shop

How long do loyalty points stay valid?

Loyalty points are valid for 12 months from the moment you earn them. They expire independently of each other: if you order in January and again in March, the March points expire later than the January ones. You can of course spend them all in one go.

Before points expire we send you a reminder by email. Your current balance and every transaction that earned you points can be found in your account.

Points just expired? Did you get a reminder but were unable to use them at the time? Let us know and we will reinstate your expired points.

Invite friends and family

Want to earn faster? Share your personal referral link from your account with as many people as you like. For everyone who places an order through your link, you get 250 loyalty points.

Go to your account

Frequently asked questions about loyalty points

How does the loyalty points system work?

Our loyalty points system is simple and rewards you in various ways. You can earn loyalty points by: Receiving 100 loyalty points when you first sign up for the newsletter1 loyalty point for every euro spentEarn 250 loyalty points when you refer a friend who places an orderOccasionally, there are temporary promotions where you can earn extra points. We always communicate these via the newsletter. You can redeem your points for a discount at checkout, or spend them in the Points Shop, where you pay for products entirely with loyalty points.

How can I redeem my saved points?

You can redeem your saved points via the shopping basket for a discount on your order. This is possible from an order amount of €10. In your shopping basket, you will see the "use loyalty points" option at the top right (above the shipping costs block) if you have enough loyalty points. Each loyalty point represents a value of €0.01, and you can choose how many points you want to use for a discount. You can also spend your points in the Points Shop. Every product there has a price in loyalty points: the product is added to your order for €0 and the points are deducted from your balance at checkout.

How much discount can I get with my saved points?

The discount amount you can receive with saved points depends on the number of points you have. Each loyalty point is worth €0.01. So, depending on your saved points, you can receive a considerable discount. Check your account to see your current number of points and the possible discount. In the Points Shop you can see straight away what your points are worth: every product there has a price in loyalty points and you pay for it entirely with points.

Do loyalty points have an expiry date?

Yes, our loyalty points have an expiry date of 12 months from the moment they are earned. This means you need to use your points within a year to benefit from the accumulated discount. If you receive an email that your points are about to expire but you are unable to use them at that time, please feel free to send us a message. We can reinstate your expired points if necessary. Tip: use your points in time. Besides a discount at checkout, you can also spend them in the Points Shop.

Can I combine loyalty points with other discounts?

In most cases, you can combine your saved points with other discounts or promotions, allowing you to save even more on your order. However, please check the specific terms and conditions of current promotions, as some discounts may not be combined.

Do you have questions or comments about the loyalty programme or your points? Get in touch with us.