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FAQ Search Results

Can I make iced coffee with milk alternatives?

Yes, iced coffee with milk alternatives such as oat milk is popular and easy to make. Oat milk adds a slightly sweet, creamy flavour that pairs well with espresso. Almond, soy and rice milk are also suitable options for a plant-based iced coffee.

How much does iced coffee cost?

Ready-made iced coffee in cans or bottles is priced per serving. Making it yourself is usually cheaper per portion, depending on the beans you use. Accessories like a cold brew maker are a one-off purchase.

Are Scanpart parts original or compatible?

Scanpart designs its own products. These are not parts from the original appliance manufacturer, but independently designed accessories. They are compatible with many brands.

What is the difference between JoeFrex knock box models?

Compact JoeFrex knock boxes are suited to light to moderate use. More professional models have larger capacity and a sturdier build for intensive daily use in a coffee bar.

How do I use a descaler for my coffee machine?

Dissolve the descaler in water according to the instructions on the packaging. Then run the descaling cycle as described in your appliance manual. Rinse the appliance with clean water before using it again for coffee or tea.

Which Scanpart parts fit my appliance?

Check the brand and model number of your appliance. Look for this in the product description of the Scanpart part you want. The description lists the compatible appliances.

Are JoeFrex products suitable for home use?

Yes. JoeFrex products are suitable for both home and professional settings. A compact knock box is a good choice for home use, while heavier models are better suited to a busy coffee bar.

How do I use a grinder cleaner?

Add a small amount of grinder cleaner to the grinder and run it through the burrs. The cleaning agent lifts coffee oils and residues and helps keep the grinder clean. Use it regularly for best results.

Is BRITA-filtered water safe to drink?

BRITA-filtered water is safe to drink. A BRITA filter improves taste and reduces residues such as chlorine. Replace the filter on schedule for optimal performance.

What does BRITA remove from water?
  • Chlorine and chlorine odour
  • Limescale (calcium carbonate)
  • Heavy metals such as lead and copper
  • PFAS compounds (with some filter types)
  • Organic substances that affect taste
Are BRITA water filters effective?

BRITA filters are designed to improve the taste and quality of tap water. They remove chlorine, limescale and heavy metals, and some filter types also reduce PFAS. For everyday drinking water and use with coffee or tea a BRITA filter is a practical option.

Which BRITA filter is right for me?

If you live in an area with hard water, choose a BRITA filter designed for limescale. If you also want to remove PFAS, choose a BRITA filter type that also reduces PFAS.

Where can I buy BRITA water filters?

BRITA filters are available from various retailers. You can also order BRITA filters online through our online shop. That way you will always have a fresh filter cartridge on hand.

How long does roasting with a Gene Café take?

A roast session takes on average 13 to 17 minutes. The exact time depends on the desired roast level and the temperature you set. After roasting there is an automatic cooling phase of a few minutes.

Can I use ground coffee?

Yes. The Outin Nano includes a filter holder for ground coffee. Fill it with finely ground espresso and use it as an alternative to a capsule.

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