FAQ Search Results

Our Classic Matcha is made from the leaves of the Camellia Sinensis plant and comes directly from Japan. The production process is carried out with Japanese precision: the tea leaves are carefully picked, steamed, and then ground into powder.

Yes, Lavazza Espresso Aromatico coffee beans are perfectly suitable for fully automatic espresso machines. With these beans, you can easily make a full-bodied espresso or lungo with a beautiful crema layer.

How often you need to descale depends on usage and the hardness of the water. We recommend descaling the machine as soon as the device indicates it or if you notice a decrease in performance. Our sachet is ideal to order occasionally together with your coffee beans.

These tablets are a highly effective alternative to the often more expensive original brand tablets. They clean and degrease your machine thoroughly, as confirmed by customers in their reviews.

This package contains two cleaning tablets. The small package is ideal if you do not want to buy large, expensive packs from your coffee machine brand.

For the best result, use one teaspoon of matcha powder per cup. First, whisk the powder with a little hot (not boiling) water into a smooth, frothy substance using a matcha whisk (chasen). Then add more warm water to taste, or use milk for a matcha latte.

You place one tablet in the special cleaning reservoir or compartment of your espresso machine, as indicated in the manual of your device. Then you follow the standard cleaning programme. Users with, among others, a Smeg espresso machine have reported positive experiences.

Matcha differs from regular green tea because you drink the entire leaf in powdered form, as opposed to leaf green tea where only the infusion is drunk. As a result, matcha has a more intense, creamier taste and contains more caffeine per cup. This matcha also has a mild flavour and is strikingly bright green in colour.

Our Cactus & Sencha - Green Tea has a fresh, delicate flavour of green Sencha tea combined with a subtle sweetness of cactus flower. Customers describe the taste as rich, slightly sweet and suitable for any time of the day.

Sencha green tea is generally suitable for multiple infusions. We recommend steeping it for a slightly shorter time with each infusion; this way you can fully enjoy all the subtle flavour nuances.

This tea is versatile and is enjoyed by our customers both in the morning and in the afternoon. Thanks to its mild, fresh flavour and light character, it suits any moment of the day.

Yes, this milk jug is equipped with a precise pouring spout, specially designed to make pouring for latte art easier. Thanks to the ergonomic handle and the design, you have optimal control while pouring.

The matte black coating is durable and of high quality. As long as you avoid aggressive cleaning agents and scouring pads, the finish will remain beautiful for years.

We recommend replacing the water filter at least every 2 months. The filter is suitable for filtering approximately 50 litres of water, which corresponds to around 400 cups of coffee or 1,000 cups of espresso. With intensive use, it may therefore be necessary to replace the filter more frequently.

This water filter is suitable for De'Longhi fully automatic espresso machines from the ECAM series, the combi espresso machine BCO 420, and the specific models mentioned on this product page, such as BCO 411/421/431, EC 685/820/850/860/9335, various ESAM models (sometimes only the third series), and all ECAM/ETAM/EPAM machines. Always check your type plate or manual if you are unsure.