FAQ Search Results

Yes, the tin is equipped with a special aroma-protective seal, ensuring that the aroma and flavour of the coffee are optimally preserved until the tin is opened. We recommend closing the tin tightly after opening and storing it in a cool, dry place.

Our Classic Matcha is made from the leaves of the Camellia Sinensis plant and comes directly from Japan. The production process is carried out with Japanese precision: the tea leaves are carefully picked, steamed, and then ground into powder.

Yes, Lavazza Espresso Aromatico coffee beans are perfectly suitable for fully automatic espresso machines. With these beans, you can easily make a full-bodied espresso or lungo with a beautiful crema layer.

How often you need to descale depends on usage and the hardness of the water. We recommend descaling the machine as soon as the device indicates it or if you notice a decrease in performance. The sachet is easy to add to an order with your coffee beans whenever you need it.

These tablets are an effective alternative to the often more expensive original brand tablets. They clean and degrease your machine thoroughly.

This package contains two cleaning tablets. The small package is ideal if you do not want to buy large, expensive packs from your coffee machine brand.

For the best result, use one teaspoon of matcha powder per cup. First, use a matcha whisk (chasen) to whisk the powder with a little hot (not boiling) water until smooth and frothy. Then add more warm water to taste, or use milk for a matcha latte.

Place one tablet in the special cleaning reservoir or compartment of your espresso machine, as indicated in your machine's manual. Then run the standard cleaning programme.

Matcha differs from regular green tea because you drink the entire leaf in powdered form, whereas with loose-leaf green tea you only drink the infusion. As a result, matcha has a more intense, creamier taste and contains more caffeine per cup. This matcha also has a mild flavour and is strikingly bright green in colour.

Our Cactus & Sencha - Green Tea has a fresh, delicate flavour of green Sencha tea combined with a subtle sweetness of cactus flower.

Sencha green tea is generally suitable for multiple infusions. We recommend steeping it for a slightly shorter time with each infusion; this way you can fully enjoy all the subtle flavour nuances.

This tea is versatile and can be enjoyed both in the morning and in the afternoon. Thanks to its mild, fresh flavour and light character, it suits any moment of the day.

Yes, this milk jug is equipped with a precise pouring spout, specially designed to make pouring for latte art easier. Thanks to the ergonomic handle and the design, you have optimal control while pouring.

The matte black coating is durable. To keep the finish looking good, avoid harsh cleaning agents and scouring pads.

We recommend replacing the water filter at least every 2 months. The filter is suitable for filtering approximately 50 litres of water, which corresponds to around 400 cups of coffee or 1,000 cups of espresso. With intensive use, it may therefore be necessary to replace the filter more frequently.