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Does every tea filter come with a string?

Yes, every filter has a string, so you can lift the bag out of your cup after brewing without fishing around with a spoon.

That string is exactly why these filters are popular in tearooms, lunchrooms and offices: your guest pulls the bag out themselves and keeps their hands clean. If you do come across a filter where the string is loose or missing, let our customer service know and mention your order number. We will look into that batch and sort it out for you.

Is the Brita Marella water filter jug dishwasher safe?

The jug itself is dishwasher safe, the lid is not. Take the lid and the cartridge out before you put the Marella in the machine, otherwise you will damage the BRITA Memo indicator.

Clean the lid with warm water and a little mild washing-up liquid, then rinse it well. Do that now and then together with the funnel, so no limescale ring builds up. Avoid scouring pads and aggressive cleaners, because they leave scratches on the plastic. Let every part dry properly before you fit a new cartridge.

What is the difference between the blue and white Brita Marella?

Only the colour. The Brita Marella Blue and the white version are otherwise identical: the same 2.4 litre capacity, the same MAXTRA+ cartridge, the same BRITA Memo on the lid and the same PerfectFit technology.

So simply pick the shade that looks best next to your coffee machine or on the table. The cartridges are interchangeable, so if you already have a Marella in another colour at home, the filters fit both jugs. Want more capacity? Both colours are also available as a 3.5 litre XL version.

Why does the Hario Buono have a narrow gooseneck spout?

The narrow, curved spout of the Buono makes the water come out in a thin and controlled stream. That way you decide exactly where the water lands on the coffee bed and how fast it goes in.

With filter coffee that really makes a difference. Pour too fast or too wildly and you dig into the coffee bed, which leaves your coffee thin and uneven. With a calm stream you wet all the grounds evenly and get more flavour out of them. Never spilling next to your dripper again is a nice bonus.

Are these tea filters suitable for every kind of loose-leaf tea?

Yes, you can use any loose tea in them: black tea, green tea, white tea, rooibos, herbal tea and fruit blends.

The paper is fine enough to hold back smaller cut leaves and pieces of herbs, while the water still passes through nicely. For large-leaf tea that expands a lot, fill the filter only halfway so the leaves have room. Handy detail: because you dose per cup, these tea filters with string (pack of 64) let you switch flavours endlessly and even blend your own, without rinsing out the pot every time.

Which filter cartridges fit the Brita Marella?

The Brita Marella takes BRITA MAXTRA+ filter cartridges, and one is included in the box. Thanks to PerfectFit technology the cartridge seals neatly against the funnel, so all of the water really does pass through the filter.

According to BRITA, the newer MAXTRA PRO cartridges also fit jugs made for MAXTRA+, so you can switch over without worrying. Cartridges from other jug systems do not fit. The jug holds 2.4 litres in total, of which 1.4 litres is filtered water, so one cartridge gets you a long way for coffee, tea and simply a nice glass of water.

Which Kimbo coffees are included in the Kimbo tasting pack?

According to the product description, the Kimbo tasting pack contains four blends of 1 kilo each: Kimbo Espresso Bar, Kimbo Prestige, Kimbo Espresso Bar Premium and Kimbo Espresso Bar Extreme. That adds up to 4 kilos of whole coffee beans.

The idea is simple: instead of committing to one large bag straight away, you get to taste four different characters from the Kimbo range side by side. One blend is rounder and softer, another is stronger and more darkly roasted, so you quickly discover which style suits you. Always check the current contents on this product page, because a blend can be swapped when something is temporarily out of stock.

What water temperature and steeping time does Peach Bloom need?

As a guideline, brew Peach Bloom with water at around 70 to 80 degrees Celsius and let the leaves steep for 2 to 3 minutes.

This is a blend of green and white tea, and both are far more delicate than black tea. Boiling water scorches the leaves and your cup quickly turns bitter and astringent. No kettle with a temperature setting? Let boiled water cool down for about five minutes, or top it up with a splash of cold water. Prefer a softer cup? Take the leaves out a little sooner. And if you want more peach in your cup, add a bit more tea rather than steeping it longer.

Which coffee filters fit the Hario V60 dripper size 01?

You need V60 paper filters in size 01, the smaller cone that fits this dripper exactly. Size 02 filters are too big: they crumple against the rim and the water runs past the coffee instead of through it.

At Café du Jour you will find them as Hario V60 coffee filters size 01 in white (VCF-01-100W) and in unbleached brown (VCF-01-100M), both in packs of 100. White tastes neutral, brown is unbleached; rinse the filter with hot water first and you will not taste any paper. Fold over the seam of the filter before you place it in the Hario V60 dripper in black glass, size 01.

Which coffee machine are the beans in the Kimbo tasting pack suitable for?

These whole beans suit any machine that can handle beans: a bean to cup machine, an espresso machine with a built in grinder, or a separate grinder combined with a portafilter.

Kimbo grew up in the espresso bars of Naples, so the blends are at their best as a short, strong espresso and as the base for a cappuccino or latte macchiato. In a bean to cup machine you can simply keep your usual settings. If the result tastes too bitter, move the grind one step coarser. They are no use in a pod or capsule machine, because these are whole beans and not ground coffee.

How much tea do I use per cup and how many cups does 100 grams make?

As a guideline, use about 2 grams of loose tea per 200 ml cup, which is a generous teaspoon.

That means 100 grams of Peach Bloom gives you roughly 40 to 50 cups. Green and white tea are quite airy, so a teaspoon weighs less here than it would with a compact black tea. Making a pot? Use one teaspoon for every cup of water that goes in. If your brew tastes too light, add another half spoon rather than steeping it longer, because a long steep makes the cup bitter rather than stronger.

What is included in the Wasabi matcha set?

This matcha set holds everything you need to whisk your own matcha: a ceramic bowl 13 cm in diameter and 7 cm high, a bamboo matcha whisk (chasen), a bamboo matcha scoop (chashaku) and a whisk holder to store the whisk on.

The set is made in Japan, has a decorated finish and arrives in a luxurious-looking cardboard gift box. That makes it a lovely present, although it is just as nice to treat yourself. Do note that Wasabi is the name of the colour and finish of this set, so no actual wasabi is involved. Matcha powder is not included either; you order that separately.

Is matcha tea included with this matcha set?

No, matcha powder is not part of this set. You get the ceramic bowl, the bamboo whisk, the bamboo scoop and the whisk holder, so you can pick the matcha you like best yourself.

In our range you will find loose matcha powder from Japan for traditional preparation, plus a matcha latte mix if you prefer something milder and sweeter. For whisking with this set, go for the pure powder, since the latte mix is mainly meant for milk drinks. Would you rather have everything in one go? Have a look to see whether the matcha starter set including tea is in stock. Not sure which matcha suits you? Just send us a message.

How do you prepare matcha with this set?

Add about 1 to 2 grams of matcha to the bowl (roughly two scoops with the bamboo scoop), pour in 60 to 70 ml of water at around 80 degrees and whisk with the bamboo whisk in a quick W motion until a fine layer of foam appears.

Sifting is not required, although it does help to avoid lumps if your powder has been open for a while. For a matcha latte, whisk this base first and then top it up with warm or cold milk. Avoid boiling water, because that turns your matcha bitter very quickly.

Is the matcha bowl dishwasher and microwave safe?

We recommend washing the bowl by hand in warm water with a mild detergent and drying it right away. The bowl is decorated ceramic from Japan, and a long, hot dishwasher cycle can dull the decoration over time.

We would also keep this bowl out of the microwave. You heat the water separately anyway and only pour it over the matcha afterwards. The bamboo whisk, the bamboo scoop and the whisk holder should never go in the dishwasher or the microwave, because bamboo discolours and splits very quickly.

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