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FAQ Search Results

Is a filter head included with the BRITA PURITY C50 Quell ST filter cartridge?

No. This item is the filter cartridge itself and is supplied without a filter head. You also need a matching filter head, such as the Brita Purity C filter head 1013637 for Purity Quell ST.

This mix up happens regularly: we have had returns from customers who expected a filter head but received the cartridge. If you already use a Purity C filter head, you only need this cartridge.

Where does the tea from Sunleaf Green Tea Lemon come from?

The tea leaves from Sunleaf are picked in the south of India. The tea is also processed, blended and packed there by the local community.

This is a question we are asked regularly. The manufacturer has confirmed to us that the tea comes from South India, but that for herbal infusions individual ingredients may come from another country. Sunleaf Green Tea Lemon consists of green tea, lemongrass and natural lemon flavouring.

Which allergens are in the Amarettini Cacao biscuits?

According to the product data, these Amarettini Cacao contain WHEAT flour, chicken EGG protein and MILK protein. They may also contain traces of nuts, peanuts, mustard and soya.

If you have an allergy, always read the label on the packaging you receive. It shows the manufacturer's most up to date allergen and ingredient information.

Is Idee Kaffee Caffè Crema suitable for a bean to cup machine?

Yes. Idee Kaffee Caffè Crema comes as whole coffee beans and, according to the product details, is intended for a bean to cup machine or a semi-automatic machine.

The beans are medium roasted and therefore not dark and oily. That works well in a bean to cup machine, because very dark-roasted beans with oil on the surface foul the grinder more quickly.

Would you like to use the beans in a filter machine or percolator? Then grind them yourself to the right grind size for that appliance.

Are the Filtropa Aroma Brown coffee filters unbleached?

Yes. Filtropa Aroma Brown is the unbleached version, which is where the natural brown colour of the paper comes from. No extra materials are added, which makes the filter paper one hundred percent natural.

If you are looking for a white filter, you need the bleached version, which this item is not.

Is L'OR Harmonieux Espresso the successor to the Piazza D'Oro Dolce?

Yes. The Piazza D'Oro Dolce Smooth and Mild is no longer made and has been succeeded by the L'OR Harmonieux Espresso. This is the question customers ask us most often about it, and the answer is therefore yes.

Like the Dolce, this is a mild, smooth espresso blend, supplied in a 1 kilo bag of whole coffee beans.

Can you also make iced coffee with the Café du Jour Summer Coffee?

Yes. We do not sell ready-to-drink iced coffee or iced coffee powder, but with this summer coffee you can easily make your own. Brew the coffee about twice as strong as usual, let it cool down and pour it over ice cubes.

The Summer Coffee was blended specifically as a fresh, smooth coffee for summer, so it works well both in a hot cup and in a glass of iced coffee.

Does Christmas Rooibos tea contain caffeine?

No, Christmas Rooibos is caffeine free. Rooibos does not come from the tea plant and naturally contains no caffeine or theine. That means you can happily drink this Christmas blend in the evening after dinner.

Why does my pack of Costa Coffee Signature Blend Medium Roast say Mocha Italia?

Costa has replaced the packaging of the Signature Blend with packaging carrying the name Mocha Italia. So if you order the Signature Blend Medium Roast, you may receive a pack with Mocha Italia on the front. It is the same medium roasted blend.

Do pay attention to the roast level: the medium roast is a different coffee from the dark roast. If you are unsure about what you have received, feel free to contact our customer service.

Is MrKoffieboon Espresso suitable for a bean to cup machine?

MrKoffieboon Espresso is supplied as whole beans, so you can use it in any bean to cup machine or coffee grinder. It is, however, a medium dark roasted espresso blend. If you have a machine whose manufacturer advises against using dark roasted, oily beans, such as some Jura and Melitta models, follow the manual and clean the grinder regularly. The ideal preparations for this blend are espresso, cappuccino and filter coffee.

Is Melitta Barista Classic Crema suitable for my bean to cup machine?

Yes. Our product data lists this coffee as suitable for a bean to cup machine and a semi-automatic machine, and also for filter coffee, French press and percolator if you grind it yourself.

The beans are medium roasted and therefore not dark and oily. That works nicely in the grinder of a bean to cup machine.

What is in the Make your own mulled wine gift pack?

The pack contains a 75 cl bottle of red wine, a 50 gram sachet of Café du Jour mulled wine spice mix and an illustrated recipe card. The recipe card is in English. Everything is gift-wrapped together in transparent film, so you can give it as a gift straight away.

Are the illy Costa Rica coffee beans suitable for a bean to cup machine or an espresso machine?

Yes. These are whole arabica beans with a light roast and our product data lists a bean to cup machine and a semi automatic machine as the ideal preparation.

For a manual espresso machine you grind the beans fine (espresso grind), for filter coffee you grind coarser. According to the product data this coffee is suitable for espresso, filter coffee and cappuccino.

How do I prepare matcha with the Matchaset Aurora?

Put 1.5 to 2 grams of matcha powder, about a teaspoon using the bamboo scoop, into the bowl and pour in about 70 ml of water at 70 to 80 degrees. Do not use boiling water.

Whisk everything with the bamboo whisk in a W motion until a fine layer of froth forms. If you want a thicker tea, use about 4 grams of matcha with 40 ml of water and whisk in an O motion.

You do not need to filter matcha, you drink the powder along with it. You can also prepare the matcha with about 200 ml of warm, frothed milk for a matcha latte.

Where does the cocoa in the Original Beans Virunga 70% come from and how is it grown?

The cocoa for this bar is harvested in Virunga National Park in the east of the Democratic Republic of Congo. Original Beans, a chocolate brand based in the Netherlands, has its own sourcing team that seeks out rare and authentic cocoa varieties and focuses on preserving that cocoa and the tropical rainforest in which it grows. The cocoa is organically grown: the bar is certified organic under organic code CH-BIO-006.

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