FAQ Search Results

The Qualità Rossa is the red label variant from Hausbrandt and consists of 70 percent arabica and 30 percent robusta.

The robusta share provides extra body, a firm crema and a spicy note. If you prefer a milder cup without robusta, take a look at a blend of 100 percent arabica.

Yes. This tea infuser is made of stainless steel with a fine mesh, so smaller tea particles are held back as well. It works perfectly for broken leaf, rooibos and herbal blends. Only powder-fine tea such as matcha does not belong in a filter, you whisk that straight into the water.

The three cups come from the same original Café du Jour range and differ only in capacity: this espresso cup is about 80 cc, the coffee cup about 150 cc and the cappuccino cup about 200 cc.

These sizes are regularly mixed up when ordering. If you are looking for a cup for regular coffee or cappuccino, choose the 150 cc or 200 cc version instead of this espresso cup.

Yes. Ceylon is a true black tea from the tea plant and naturally contains caffeine, also known as theine. How much ends up in your cup depends on your dosage and steeping time: the longer you let it steep, the more caffeine. If you are looking for a cup without caffeine, have a look at rooibos or herbal tea.

You get whole coffee beans. It is also stated in the product name: this Julius Meinl tasting pack consists of 3 x 1 kilo of coffee beans. So you need a coffee grinder or a machine with a built-in grinder. Beans versus ground is the most common ordering mistake, so do check this before you order.

The pack contains Wicca, Earl Grey, Islands of the Netherlands and Crunchy Apple Pie, each in a bag of 100 grams. All four are blends based on black tea, from classic to fruity. That way you get to know four very different sides of loose leaf tea in one go.

This 250 gram pack contains whole coffee beans, not ground coffee. The product data lists the form as whole bean accordingly.

So you grind the beans yourself, or you let your bean to cup machine do it. If you are looking for ground coffee, choose a ground version from illy.

Yes. White tea comes from the same tea plant as green and black tea and therefore naturally contains caffeine, also known as theine. The added rose itself contains no caffeine. How much ends up in your cup depends on your dosage and steeping time. If you want a cup without caffeine, choose rooibos or a herbal infusion.

Because these are two different kinds of contamination. The cleaning tablets remove coffee oils from the parts that come into contact with coffee, such as the brew group. The descaler removes limescale from the water tank, the pipes and the boiler. Our customer service regularly gets the question whether one replaces the other: that is not the case, you need both. For the milk carrying parts you also need a separate milk cleaner.

Yes. Oolong is a true tea from the tea plant and naturally contains caffeine, also known as theine. The added rose blossom and marigold contain no caffeine themselves. How much ends up in your cup depends on your dosage and steeping time. If you want no caffeine at all, choose rooibos or a herbal infusion.

The three cups come from the same original Café du Jour series and differ only in capacity: the espresso cup is about 80 cc, this coffee cup about 150 cc and the cappuccino cup about 200 cc.

These sizes are regularly mixed up when ordering. If you are looking for a larger cup for a cappuccino or a latte, choose the 200 cc version instead of this coffee cup.

The three cups come from the same original Café du Jour range and only differ in capacity: the espresso cup is about 80 cc, the coffee cup about 150 cc and the cappuccino cup about 200 cc.

These sizes are regularly mixed up when ordering. If you are looking for a cup for cappuccino or latte, deliberately choose this 200 cc version and not the smaller coffee or espresso cup.

No, this Pure Rooibos is caffeine free. Rooibos does not come from the tea plant but from a South African shrub, which means it naturally contains no caffeine. The tea is also low in tannins, which keeps its taste mild. That makes it a pleasant choice for the evening or for anyone who prefers to avoid caffeine.

Both are possible. We think the Superbar is exceptionally well suited to a semi automatic machine with a portafilter, but it certainly does not look out of place in a bean to cup machine. These are whole beans with a medium roast, so not an extremely dark, oily bean that the grinder of a bean to cup machine can struggle with. Just keep the bean hopper and the brew group clean according to the manual of your machine.

Yes. Chun Mee is a real green tea from the tea plant and therefore naturally contains caffeine, also known as theine. How much ends up in your cup depends on your dose and steeping time: the longer you let it steep, the more caffeine. If you want a cup without caffeine, choose rooibos or a herbal infusion.