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FAQ Search Results

What is in the Hemp Chai tea from Dutch Harvest?

The base is hemp from Groningen, supplemented with Ayurvedic chai spices and lemongrass. That gives a spicy, slightly sweet blend with a fresh touch.

If you want to know the full composition, check the packaging. The complete ingredient list is stated there.

Is the Caffè Hausbrandt Trieste arabica or robusta, and where does the coffee come from?

The Trieste is a blend of arabica and robusta. The beans come from Brazil, Colombia and India.

The coffee is roasted in Trieste in Italy, where Hausbrandt has been based since 1892. The robusta in the blend provides extra body and a firm crema.

Where does the cacao for the Krak Chocolade Colombia Sierra Nevada come from?

The cacao comes from the Sierra Nevada, a mountain range in the north of Colombia close to the Caribbean coast. Cacao de Colombia sources the beans mainly from around ten farming families in the department of Magdalena.

Post-harvest processing takes place in a modern fermentation and drying centre in the lower lying community of Macondo. Cacao de Colombia has been giving the farmers technical support and a stable market for six years now. The farmers report a 72 percent higher annual income than before this market existed.

How do I hang this air freshener in my car

This air freshener is meant to hang from the rear-view mirror of your car. Take it out of the packaging and hang it in a spot where it does not block your view and does not knock against anything while you are driving. It weighs only 20 grams, so you will not notice it further.

What is special about the Mexican cocoa in the Krak Chocolade Mexico Soconusco?

Mexican cocoa has a long history. The Aztecs considered cocoa so valuable that they even used it as a means of payment, and the cocoa from Chiapas was the first that the Spanish took back to Europe in the early 1500s.

This cocoa is also scarce outside Mexico. Of the total production, 18,000 tonnes from Tabasco and 4,500 tonnes from Chiapas, only about 100 tonnes are exported each year.

What is the difference between this 500 gram coffee bean cooler and the Gene Cafe CBC101 cooler?

This cooler is an unbranded model, the CBC101 is the cooler from the Gene Cafe brand. In practice they do the same job: both cool up to 500 grams of roasted beans, with around 400 grams as the recommended load.

Our customer service describes this 500 gram cooler as the more basic of the two.

How spicy is the ginger in dark chocolate?

The ginger keeps its warm, spicy bite, but the candying in sugar and the layer of chocolate soften that sharpness considerably. Dark chocolate contains more cocoa and less sugar than milk chocolate, so the whole tastes full and slightly bitter rather than sweet.

If you are not used to ginger, start with a few pieces. We mainly recommend this snack to people who really like ginger.

Do these ESE pods also fit a Senseo machine?

No, these Caffe Vergnano ESE pods are not suitable for Senseo machines.

A Senseo works with soft, wide coffee pads for filter coffee. ESE pods are smaller, more firmly pressed and made for espresso machines that brew at higher pressure. The two systems are not interchangeable.

How long do Senseo Extra Strong coffee pods keep and how do I store them?

The best before date is printed on the packaging. As long as the bag is closed, the pods stay good until that date. We recommend storing them cool, dry and dark and not in the fridge, because coffee picks up moisture and smells there.

Once you have opened the bag, close it well and preferably use the pods within a few weeks. The coffee in a pod is ground and loses its aroma faster than whole beans.

Would you like to know in advance which best before date is on the bags we currently have in stock? Ask our customer service and we will check it in the warehouse.

Do I get whole beans or ground coffee with Mancuso Caffe Qualita Crema?

These are whole coffee beans, not ground coffee. One pack contains 1 kilo of beans.

So you need a machine with its own grinder, for example a bean to cup machine, or a separate coffee grinder. Beans versus ground is the most common mistake when ordering coffee, so do check what your machine needs.

What is the difference between almonds in milk chocolate and almonds in dark chocolate?

The difference is in the chocolate layer. Milk chocolate tastes sweeter and creamier, while dark chocolate has a higher cocoa content and less sugar, which makes it taste more intense and slightly bitter.

Both versions contain the same crunchy almonds and both come in a 250 gram pack. If you like a mild, sweet chocolate flavour, choose this milk chocolate version.

Are the almonds in cinnamon and sugar vegan?

No. The ingredient list includes honey, and that is an animal product. These cinnamon almonds are therefore not suitable for a vegan diet.

They are suitable for vegetarians. The full ingredient list is on the packaging.

What is in the Hemp and Turmeric tea from Dutch Harvest?

This blend combines mild hemp with golden turmeric, spicy ginger and fresh lemongrass. That gives the tea a warm, spicy flavour.

If you want to know the full composition, check the packaging. The complete ingredient list is stated there.

Does the tea in the complete tea package contain caffeine?

That differs per type. The black, green and oolong teas in this package come from the tea plant and therefore contain caffeine, also known as theine.

The Pure Rooibos is naturally caffeine free and so is perfectly fine for the evening. If in doubt, always take a quick look at the packaging of the type concerned.

Why are the raspberries in dark chocolate freeze-dried and not fresh?

During freeze-drying the moisture is removed from the fruit while flavour and colour are preserved. This makes the raspberry crunchy instead of juicy and gives it a more concentrated taste.

It is also practical: fresh raspberries would release their moisture into the chocolate. Freeze-dried fruit, on the other hand, can be coated well with a layer of dark chocolate.

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