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FAQ Search Results

Which brewing methods is the Hario V60 electric coffee grinder suitable for?

The grinder is designed to grind straight into a V60 dripper, but thanks to its 44 grind settings it is, according to the manufacturer, also suitable for siphon, cold drip and everything in between.

The grind range runs from Turkish grind and fine espresso grind to coarse grounds, so you can serve a cafetiere or a percolator as well.

Are the coconut cubes with dark chocolate gluten free?

No. The coconut cubes contain wheat starch, so this product is not suitable if you eat gluten free.

If you have an allergy or intolerance, always read the label on the packaging. The allergens and any traces are listed there.

How hot can the milk get for a cappuccino from this starter pack?

For the best cappuccino, heat your milk to no more than 75 degrees. That is why this pack includes a milk and cappuccino thermometer.

If you heat the milk further, it loses its natural sweetness and the foam layer becomes coarse. Froth the milk in the 300 ml stainless steel jug supplied and then tap the jug briefly on the worktop, so that the coarse bubbles disappear.

How much cocoa is in the Krak Chocolade Vietnam Anh Em B10?

This dark chocolate contains 70 percent cocoa. The bar weighs 80 grams.

At 70 percent cocoa this is a bar in which you can clearly taste the bean itself: noticeably less sweet than milk chocolate, but milder than a bar without added sugar. Let a piece melt slowly and the flavour profile of this origin comes through best.

Where does the SUN Blue Mountain Dark Roast coffee come from and how is it processed?

The coffee grows in the mountainous highlands of Papua New Guinea, at more than 1500 metres above sea level. Around 75 percent of all the coffee there is grown by smallholder farmers.

The farmers pick the coffee beans in three to five rounds. The beans are then washed and dried in the sun. The green beans then go to IDorganics and are slow-roasted into this dark roast at the SUN roastery.

Where does the cocoa in this Krak Chocolade Tanzania come from?

The cocoa comes from Kokoa Kamili, a Tanzanian cocoa fermentation company that helps cocoa farmers earn 25 percent more income. The beans for this bar were fermented for six days in banana leaves and then dried for five to seven days. That careful fermentation and drying largely determine the flavour profile of the bar.

How long do the Senseo Mocca Gourmet coffee pods keep?

The best before date is printed on the packaging. As long as the bag is sealed, the pods stay good until that date. We advise storing them cool, dry and dark and not in the fridge, because coffee absorbs moisture and odours there.

Once you have opened the bag, reseal it properly and preferably use the pods within a few weeks. The coffee in a pod is ground and loses its aroma faster than whole beans.

Would you like to know in advance which best before date is on the bags we currently have in stock? Ask our customer service and we will check it in the warehouse.

How much Sleepy Hemp tea do I use per cup and how long do I let it steep?

Allow one teaspoon of loose tea per cup, or two tablespoons per litre of water. If you want it stronger, feel free to use two teaspoons.

Pour boiling water over it and let the tea steep for 5 to 7 minutes. Unlike with green tea, you can simply use boiling water here, because this is hemp and herbs, not leaf from the tea plant.

A 40 gram bag gives you about 40 cups of tea.

What is in the Hemp Chai tea from Dutch Harvest?

The base is hemp from Groningen, supplemented with Ayurvedic chai spices and lemongrass. That gives a spicy, slightly sweet blend with a fresh touch.

If you want to know the full composition, check the packaging. The complete ingredient list is stated there.

Is the Caffè Hausbrandt Trieste arabica or robusta, and where does the coffee come from?

The Trieste is a blend of arabica and robusta. The beans come from Brazil, Colombia and India.

The coffee is roasted in Trieste in Italy, where Hausbrandt has been based since 1892. The robusta in the blend provides extra body and a firm crema.

Where does the cacao for the Krak Chocolade Colombia Sierra Nevada come from?

The cacao comes from the Sierra Nevada, a mountain range in the north of Colombia close to the Caribbean coast. Cacao de Colombia sources the beans mainly from around ten farming families in the department of Magdalena.

Post-harvest processing takes place in a modern fermentation and drying centre in the lower-lying community of Macondo. Cacao de Colombia has been giving the farmers technical support and a stable market for six years now. The farmers report a 72 percent higher annual income than before this market existed.

How do I hang this air freshener in my car?

This air freshener is meant to hang from the rear-view mirror of your car. Take it out of the packaging and hang it in a spot where it does not block your view and does not knock against anything while you are driving. It weighs only 20 grams, so you will hardly notice it.

What is special about the Mexican cocoa in the Krak Chocolade Mexico Soconusco?

Mexican cocoa has a long history. The Aztecs considered cocoa so valuable that they even used it as a means of payment, and the cocoa from Chiapas was the first that the Spanish took back to Europe in the early 1500s.

This cocoa is also scarce outside Mexico. Of the total production, 18,000 tonnes from Tabasco and 4,500 tonnes from Chiapas, only about 100 tonnes are exported each year.

What is the difference between this 500 gram coffee bean cooler and the Gene Cafe CBC101 cooler?

This cooler is an unbranded model, the CBC101 is the cooler from the Gene Cafe brand. In practice they do the same job: both cool up to 500 grams of roasted beans, with around 400 grams as the recommended load.

Our customer service describes this 500 gram cooler as the more basic of the two.

How spicy is the ginger in dark chocolate?

The ginger keeps its warm, spicy bite, but candying it in sugar and coating it in chocolate soften that sharpness considerably. Dark chocolate contains more cocoa and less sugar than milk chocolate, so it tastes full and slightly bitter rather than sweet.

If you are not used to ginger, start with a few pieces. We mainly recommend this snack to people who really like ginger.

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