FAQ Search Results

No, this matcha set only includes the bowl, the bamboo whisk, the bamboo scoop and the whisk holder. You order matcha powder separately.

If you do want to order the matcha at the same time, choose the Matcha starter set with the same bowl. That includes 50 grams of classic matcha in a resealable tin.

Coffee that has just come out of the roaster is still hot and simply carries on roasting. To stop the beans from cooking further and the quality from deteriorating, they need to get below 30 degrees within a few minutes. This CBC101 cooler does that in about a minute. Especially handy with the Gene Café CBR101 roaster, because that has no cooling function of its own.

The maximum capacity of the CBC101 cooler is 500 grams, but we recommend 400 grams or less at a time. With 250 to 400 grams of beans, cooling takes about a minute, depending on the bean type and the temperature. Because you roast up to 250 grams per roast with the CBR101, you can cool a full batch in one go.

This blend consists of 100% arabica and is 100% fairtrade. The beans were grown in Brazil and lightly blended with beans from other Latin American countries. In the cup that gives a harmonious, aromatic coffee with subtle notes of red berries and a velvety layer of crema.

The Skerton PLUS is a hand grinder, so you do the turning yourself. With a coarse filter grind or french press grind that goes easily, but the finer you grind and the more beans you put in, the harder the turning gets. For an espresso grind or larger amounts it takes noticeably more effort. If you are looking for something that asks little of your wrists, an electric grinder is a more comfortable choice.

Yes. For Dallmayr Crema d'Oro, fine arabica beans are carefully matched to one another and gently roasted. There is no robusta in it.

You notice that in the cup: arabica gives a softer, milder and finer aroma. Robusta would give more body and spice, but also more bitterness. If you are looking for a distinctly strong, bitter espresso, a blend with robusta is a better choice.

No. Simply Hemp is made from fibre hemp, which contains no THC, the substance with a psychoactive effect. So this tea cannot get you stoned or high.

The tea does contain CBD (cannabidiol). CBD works differently from THC and has no psychoactive effect.

The grinder is designed to grind straight into a V60 dripper, but thanks to its 44 grind settings it is, according to the manufacturer, also suitable for siphon, cold drip and everything in between.

The grind range runs from Turkish grind and fine espresso grind to coarse grounds, so you can serve a cafetiere or a percolator as well.

No. The coconut cubes contain wheat starch, so this product is not suitable if you eat gluten free.

If you have an allergy or intolerance, always read the label on the packaging. The allergens and any traces are listed there.

For the best cappuccino, your milk gets to 75 degrees at most. That is why this pack includes a milk and cappuccino thermometer.

If you heat the milk further, it loses its natural sweetness and the foam layer becomes coarse. Froth the milk in the 300 ml stainless steel jug supplied and then tap the jug briefly on the worktop, so that the coarse bubbles disappear.

This dark chocolate contains 70 percent cocoa. The bar weighs 80 grams.

At 70 percent cocoa this is a bar in which you can clearly taste the bean itself: noticeably less sweet than milk chocolate, but milder than a bar without added sugar. Let a piece melt slowly and the flavour profile of this origin comes through best.

The coffee grows in the mountainous highlands of Papua New Guinea, at more than 1500 metres above sea level. Around 75 percent of all the coffee there is grown by smallholder farmers.

The farmers pick the coffee beans in three to five rounds. The beans are then washed and dried in the sun. The green beans next go to IDorganics and are roasted at the SUN roastery with the slow roast process into this dark roast.

The cocoa comes from Kokoa Kamili, a Tanzanian cocoa fermentation company that helps cocoa farmers earn 25 percent more income. The beans for this bar were fermented for six days in banana leaves and then dried for five to seven days. That careful fermentation and drying largely determine the flavour profile of the bar.

The best before date is printed on the packaging. As long as the bag is sealed, the pods stay good until that date. We advise storing them cool, dry and dark and not in the fridge, because coffee absorbs moisture and odours there.

Once you have opened the bag, reseal it properly and preferably use the pods within a few weeks. The coffee in a pod is ground and loses its aroma faster than whole beans.

Would you like to know in advance which best before date is on the bags we currently have in stock? Ask our customer service and we will check it in the warehouse.

Allow one teaspoon of loose tea per cup, or two tablespoons per litre of water. If you want it stronger, feel free to use two teaspoons.

Pour boiling water over it and let the tea steep for 5 to 7 minutes. Unlike green tea, the water may simply boil here, because this is hemp and herbs and not leaf from the tea plant.

A 40 gram bag gives you about 40 cups of tea.