FAQ Search Results

You receive whole coffee beans in a 1 kilo bag. Ground coffee is not an option for this item.

If you use a bean to cup machine, the machine grinds the beans itself. If you brew with a cafetiere or a percolator, use a clearly coarser grind size than for espresso.

Yes. The full body of these espresso beans stays clearly recognisable under milk, including plant based milk. That is mainly down to the Robusta in the blend.

According to the product data this coffee is suitable for espresso, lungo, cappuccino, latte macchiato and filter coffee. If you make cappuccino, a slightly higher dose often tastes better, because otherwise the milk overpowers the coffee.

Our own coffee is roasted weekly in small batches. The roast date is printed on the label of the bag.

The bag is resealable and has a valve: gases can escape, air cannot get in. That is why the packaging does not feel vacuum sealed, which is exactly as it should be. After roasting, freshly roasted beans still need five to seven days to degas.

Store the beans cool, dark and well sealed, and not in the fridge.

Store the bag in a cool, dark place and keep it well sealed, for example in a kitchen cupboard. Do not put coffee beans in the fridge: moisture and condensation make them lose aroma and moisture can end up in your grinder.

It is better to fill the bean hopper of your machine with the amount you drink in a few days. That keeps the flavour at its best.

For filter coffee, allow about 5 to 8 grams per cup. A 1 kilo bag then gives you roughly 125 to 200 cups.

For a double espresso you use 16 to 20 grams, which works out at around 50 to 60 double espressos per kilo. The exact amount depends on your machine and on how strong you want your coffee.

Yes. Besides an espresso style preparation, the AeroPress Clear lends itself well to cold brew and iced coffee. The fast extraction with little bitterness works nicely for cold preparations.

For iced coffee you brew a concentrated cup and pour it straight over ice. For cold brew you let the coffee steep for longer before you press down the plunger.

Store the bag somewhere cool and dark and keep it tightly sealed. Not in the fridge, because moisture and condensation are bad for the aroma.

Unopened, coffee beans stay fresh until the date on the packaging. Once opened they taste best within a few weeks to months, so fill your bean hopper with the amount you will get through quickly.

Clean the server and the pour-over filter with warm water and washing-up liquid. Rinse well, because coffee oil clings to the glass and the plastic and otherwise affects the taste of your next cup.

The paper coffee filters are intended for single use. After brewing, throw the filter away together with the coffee grounds.

Seal the packaging well after opening and store the beans in a cool, dark and dry place. Do not put them in the fridge, because beans absorb moisture and odours there.

Ground coffee loses its aroma faster than whole beans, so only grind what you need at a time.

Store the beans cool, dark and tightly closed, for example in the original bag with the seal closed or in an airtight storage tin. Do not put coffee in the fridge, because there it takes on moisture and odours. An unopened pack keeps for about a year, but we recommend using up the beans within a few weeks to three months after opening, because the aroma noticeably declines after that.

Yes. This water filter removes substances such as chlorine, lead and copper from tap water, but your machine will still build up limescale.

We advise you to descale your appliance at least twice a year. Always remove the water filter from the tank before you start the descaling programme.

Yes. The six compartments of the chest are made for Royal-T tea sticks, and we sell those separately by the box.

That way you can keep refilling the chest with the flavours that go fastest in your office or household.

Rinse the whisk with warm water immediately after use and do not use any washing-up liquid. Then put it to dry on the whisk holder supplied, so that the prongs keep their round shape.

We advise you not to put the whisk, the scoop and the holder in the dishwasher, because bamboo can be damaged by it. Wash the bowl by hand with a soft sponge.

Store the bar cool and dry, preferably at around 15 to 18 degrees, and well sealed in its packaging. Do not put chocolate in the fridge, because cold and moisture make it bloom, which gives a grey haze and a grainy bite. Also keep the bar away from strongly scented products, because cocoa butter absorbs smells quickly.

Store the bar cool and dry, preferably at around 15 to 18 degrees, and well sealed in its packaging. Do not put chocolate in the fridge: the cold and the moisture can make it bloom, giving a grey haze on the surface and a grainy bite. Also keep the bar away from strong smelling products, because cocoa butter absorbs odours easily.