FAQ Search Results

Store the beans cool, dark, dry and well sealed, for example in a closed kitchen cupboard.

The fridge is not a good place, because coffee attracts moisture and odours there. Unopened, coffee stays good for about a year, but we advise finishing the bag within three months for the best flavour.

Yes. The cartridge can be installed both horizontally and vertically, which is handy if you have little space under or next to the machine.

Because the water inlet and outlet are on one side of the filter head, the set-up is even more space-saving. Changing the cartridge is done with the quick-change system, and the IntelliBypass provides bypass water that is independent of the flow rate.

We recommend about 2 grams of loose tea per cup, which is roughly a level teaspoon. Do not fill the tea tongs to the brim: the leaves need room to unfurl, otherwise the tea turns out weak. For the water temperature and the steeping time, follow the brewing advice of the type of tea you are using.

Seal the bag well after use and store the beans in a cool, dark and dry place.

Do not put them in the fridge, because coffee absorbs moisture and odours there. Unopened, coffee keeps for about a year, but the aroma is at its best if you drink the kilo within three months.

You receive whole coffee beans in a 1 kilo bag. Ground coffee is not an option for this item.

If you use a bean to cup machine, the machine grinds the beans itself. If you brew with a cafetiere or a percolator, use a clearly coarser grind size than for espresso.

Yes. The full body of these espresso beans stays clearly recognisable under milk, including plant based milk. That is mainly down to the Robusta in the blend.

According to the product data this coffee is suitable for espresso, lungo, cappuccino, latte macchiato and filter coffee. If you make cappuccino, a slightly higher dose often tastes better, because otherwise the milk overpowers the coffee.

Our own coffee is roasted in small batches and every week. The roast date is printed on the label of the bag.

The bag is resealable and has a valve: gases can escape, air cannot get in. That is why the packaging does not feel vacuum sealed, which is exactly as it should be. After roasting, freshly roasted beans still need five to seven days to degas.

Store the beans cool, dark and well sealed, and not in the fridge.

Store the bag in a cool, dark place and keep it well sealed, for example in a kitchen cupboard. Do not put coffee beans in the fridge: moisture and condensation make them lose aroma and moisture can end up in your grinder.

It is better to fill the bean hopper of your machine with the amount you drink in a few days. That keeps the flavour at its best.

For filter coffee you count on about 5 to 8 grams per cup. A 1 kilo bag then gives you roughly 125 to 200 cups.

For a double espresso you use 16 to 20 grams, which works out at around 50 to 60 double espressos per kilo. The exact amount depends on your machine and on how strong you want your coffee.

Yes. Besides an espresso style preparation, the AeroPress Clear lends itself well to cold brew and iced coffee. The fast extraction with little bitterness works nicely for cold preparations.

For iced coffee you brew a concentrated cup and pour it straight over ice. For cold brew you let the coffee steep for longer before you press down the plunger.

Store the bag somewhere cool and dark and keep it tightly sealed. Not in the fridge, because moisture and condensation are bad for the aroma.

Unopened, coffee beans stay good until the date on the packaging. Once opened they taste best within a few weeks to months, so fill your bean hopper with the amount you will get through quickly.

Clean the server and the pour-over filter with warm water and washing-up liquid. Rinse well, because coffee oil clings to the glass and the plastic and otherwise affects the taste of your next cup.

The paper coffee filters are intended for single use. After brewing, throw the filter away together with the coffee grounds.

Seal the packaging well after opening and store the beans in a cool, dark and dry place. Do not put them in the fridge, because beans absorb moisture and odours there.

Ground coffee loses its aroma faster than whole beans, so only grind what you need at that moment.

Store the beans cool, dark and tightly closed, for example in the original bag with the seal closed or in an airtight storage tin. Do not put coffee in the fridge, because there it takes on moisture and odours. An unopened pack keeps for about a year, but we recommend using up the beans within a few weeks to three months after opening, because the aroma noticeably declines after that.

Yes. This water filter cleans tap water of chlorine, lead and copper for example, but your machine will still build up limescale.

We advise you to descale your appliance at least 2 times a year. Always remove the water filter from the tank before you start the descaling programme.