FAQ Search Results

A thinner layer of crema is normal with decaf, because decaffeination makes the beans lose part of their oils. We advise dosing a little higher, setting a slightly coarser grind size and working towards a ratio of 1 to 2 in 25 to 30 seconds. A hotter brewing temperature often helps as well. The flavour stays full, but the crema is rarely as thick as with the caffeinated illy from this pack.

Store the tea dry, dark and tightly sealed, for example in its original packaging or in a tea tin. That keeps the bergamot and lavender notes for as long as possible.

Loose leaf tea picks up smells easily, so do not keep it next to strong smelling products. The fridge is not a good place to store it.

Yes, this tea is organically certified and also carries the Fairtrade label. The 25 tea bags are individually wrapped, so the aroma is preserved until the moment you brew the tea. The bags themselves are naturally biodegradable.

No, this is a fixed combination of Cantuccini 175 grams and Amarettini 200 grams. If you only want one of the two types, or a larger quantity of one type, order the biscuits separately from our delicatessen range. Swapping within this duo is unfortunately not possible.

No, this is a fixed bundle with three predetermined blends. Swapping or exchanging within the pack is not possible.

If you would like one of the three in a larger quantity, order that blend separately. The Espresso Barista, the Espresso Bar Top Flavour and the Gran Gourmet are also available separately by the kilo in our shop.

Seal the bag well after opening and keep it cool, dark and dry. The coffee in a pad is already ground and therefore loses its aroma faster than whole beans, so it is better to finish an opened bag within a few weeks. Do not put the pads in the fridge: moisture and odours come at the expense of the taste.

Close the bag properly after use and store it dry, cool and dark. Milk powder attracts moisture and starts to clump as a result, so do not put the bag right next to a coffee machine that gives off steam.

You will find the best before date on the bag. Note that the bag may differ from the photo; the contents, ingredients and nutritional values are identical.

Yes, this tea is certainly as good cold as it is hot. Brew it twice as strong as usual, let it cool down and pour it over ice cubes with a wedge of lemon.

Even when brewing it stronger, keep the water temperature at 70 to 80 degrees so the green tea does not turn bitter. The fruity cherry and berry notes come through especially well when cold.

Store the beans cool, dark and well sealed, for example in the original bag with the seal closed or in an airtight tin. Do not put coffee in the fridge, because moisture and other smells affect the aroma.

Unopened, coffee stays good for about a year. Once opened it tastes best within a few months. The best before date is on the packaging.

Yes, this is loose tea without bags, so you need a tea strainer, tea filter or filter bag. Preferably use a roomy strainer with a fine mesh: the tea leaves need room to expand, while the small petals and jasmine blossom should not end up in your cup. You will find tea strainers and loose tea filters in our tea accessories.

The jug is dishwasher safe, apart from the lid. Wash the lid by hand, so that the BRITA Memo and the filling flap stay intact. Take the filter cartridge out before you put the jug in the dishwasher.

Store the tea dry, dark and well sealed, for example in a tea tin or in the folded down bag. Light and moisture make the floral aromas of rose petals and orange blossom disappear the fastest. Do not put the tea right next to coffee or strong spices, because those smells are easily absorbed.

At about 2 grams per cup, you get some 50 cups out of this 100 gram bag. It is loose tea, so a tea strainer, tea filter or filter bag is needed. Take a roomy strainer, because the cocoa beans and almond pieces are slightly larger than loose tea leaves.

This pack brings together the darkest, most intense Kimbo blends: full, bittersweet and strong, in Neapolitan style, with a thick crema and a long finish. The Mild and Aromatic pack contains soft 100% Arabica blends that are low in bitterness, fruity and aromatic.

In short: choose Strong and Intense if you like power and bite, and Mild and Aromatic if you are looking for subtle flavour nuances and a soft crema.

Store the tea dry, dark and well sealed. Green tea with blossom loses its scent fastest through light, heat and moisture, so an airtight tea tin in a kitchen cupboard works better than a transparent jar on the worktop. Do not keep it in the fridge and keep it away from coffee and spices.