FAQ Search Results

Store the tea dry, dark and well sealed, for example in its original packaging or in a tea tin. That way the almond and cinnamon notes are preserved the longest.

Loose leaf tea picks up smells easily, so do not put it next to strong smelling products. The fridge is not a good place to store it.

Use around 2 grams per cup, pour over boiling water and let the tea steep for 6 to 8 minutes. Fruit tea does not turn bitter from a longer steeping time, so feel free to wait a little longer for more flavour. At 2 grams per cup, this 100 gram bag gives you about 50 cups. Because this is loose tea, you need a tea strainer, tea filter or filter bag.

Yes, this chai is certified organic and Fairtrade. The black tea comes from organic cultivation in Sri Lanka and the growers are fairly rewarded for their work. The pack contains 25 individually wrapped tea bags of 2 grams, together 50 grams net.

The beans come in an airtight pack that preserves aroma and freshness.

Close the bag well after opening and store it in a cool, dark and dry place. Do not put coffee in the fridge, because the bean absorbs moisture and odours there.

Unopened, coffee keeps for about a year, but we advise drinking it within three months for the best flavour.

A thinner layer of crema is normal with decaf, because decaffeination makes the bean lose part of its oils. We advise dosing a little higher, setting a slightly coarser grind size and working towards a ratio of 1 to 2 in 25 to 30 seconds. A hotter brewing temperature often helps as well. The flavour stays full, but the crema is rarely as thick as with the caffeinated illy from this pack.

Store the tea dry, dark and tightly sealed, for example in its original packaging or in a tea tin. That keeps the bergamot and lavender notes for as long as possible.

Loose leaf tea picks up smells easily, so do not keep it next to strong smelling products. The fridge is not a good place to store it.

Yes, this tea is organically certified and also carries the Fairtrade label. The 25 tea bags are individually wrapped, so the aroma is preserved until the moment you brew the tea. The bags themselves are naturally biodegradable.

No, this is a fixed combination of Cantuccini 175 grams and Amarettini 200 grams. If you only want one of the two types, or a larger quantity of one type, order the biscuits separately from our delicatessen range. Swapping within this duo is unfortunately not possible.

No, this is a fixed bundle with three predetermined blends. Swapping or exchanging within the pack is not possible.

If you would like one of the three in a larger quantity, order that blend separately. The Espresso Barista, the Espresso Bar Top Flavour and the Gran Gourmet are also available separately by the kilo in our webshop.

Seal the bag well after opening and keep it cool, dark and dry. The coffee in a pad is already ground and therefore loses its aroma faster than whole beans, so it is better to finish an opened bag within a few weeks. Do not put the pads in the fridge: moisture and odours come at the expense of the taste.

Close the bag properly after use and store it dry, cool and dark. Milk powder attracts moisture and starts to clump as a result, so do not put the bag right next to a coffee machine that gives off steam.

You will find the best before date on the bag. Note that the bag may differ from the photo; the contents, ingredients and nutritional values are identical.

Yes, this tea is certainly as good cold as it is hot. Brew it twice as strong as usual, let it cool down and pour it over ice cubes with a wedge of lemon.

Even when brewing it stronger, keep the water temperature at 70 to 80 degrees so the green tea does not turn bitter. The fruity cherry and berry notes come through especially well when cold.

Store the beans cool, dark and well sealed, for example in the original bag with the seal closed or in an airtight tin. Do not put coffee in the fridge, because moisture and other smells affect the aroma.

Unopened, coffee stays good for about a year. Once opened it tastes best within a few months. The best before date is on the packaging.

Yes, this is loose tea without bags, so you need a tea strainer, tea filter or filter bag. Preferably use a roomy strainer with a fine mesh: the tea leaves need room to expand, while the small petals and jasmine blossom should not end up in your cup. You will find tea strainers and loose tea filters in our tea accessories.

The jug is dishwasher safe, apart from the lid. Wash the lid by hand, so that the BRITA Memo and the filling flap stay intact. Take the filter cartridge out before you put the jug in the dishwasher.