FAQ Search Results

Oil content is crucial for the grinder's longevity. Overly oily beans can clog the grinding discs and block the coffee outlets. So choose dry, plain roasted beans and clean the grinder regularly, especially if you occasionally use darker roasts.

Flavoured beans with coatings or additives aren't suitable for Bosch bean-to-cup machines. They can clog the brew group and make cleaning harder. Instead, use only plain roasted beans.

Store the beans cool, dark and well sealed, for example in a kitchen cupboard. Do not put coffee in the fridge, because it absorbs moisture and odours there.

Only open one pack at a time and leave the other three closed until you need them. That way the aroma of each origin stays intact for as long as possible. You will find the best before date on the packaging.

Store this rooibos tea dry, dark and well sealed, for example in the original bag with the seal closed or in a tea tin. Do not place it next to coffee or spices, because loose leaf tea easily takes on foreign odours. That way the ginger and citrus notes in this blend stay clear for as long as possible.

Store the bag cool, dark and well sealed, for example in a kitchen cupboard and not in the fridge. Unopened, roasted coffee stays good for about a year, but in terms of flavour it is at its best within a few months. Once you have opened the 1 kg bag, close it properly after every use, because oxygen robs the beans of more aroma than time does. Fill your bean hopper with a few days' worth rather than the whole kilo at once.

We roast this coffee in small batches and top up weekly, so the roast date is always recent. You will find that date on the label of the bag and when it is shipped the coffee is never older than four weeks. The bag is resealable and has a valve: gases can escape, air cannot get in, so the bag does not feel vacuum packed. Store the coffee cool, dark and well sealed and not in the fridge. Freshly roasted beans need five to seven days of degassing before they are at their best.

Yes. This filter removes things like chlorine, lead and copper from tap water, but it does not keep your machine free of limescale.

We recommend descaling your appliance at least twice a year. Always take the water filter out of the tank before you start descaling.

No, this is a fixed tasting pack with three 340 gram tins: Vanilla, Rich Spice and East Indian Spice. The composition is fixed and cannot be changed.

If you already know which flavour is your favourite, you can also order that variant separately in a 340 gram tin. The trio is mainly meant to let you discover all three profiles at once.

Yes, the Mizudashi is suitable for coffee and for tea. Fill the mesh filter with loose leaf tea, slide it into the pot, add cold water and put it in the fridge.

For cold brew tea, allow 4 to 8 hours of steeping time, depending on the type and how strong you want it. Green tea, oolong and fruit tea each give a different result. Because you use cold water, the tea does not turn bitter.

A pack contains 25 tea bags of 2 grams, 50 grams of tea in total. Each bag is individually wrapped, so the aroma is preserved until you open the bag.

Green Lemon is number 10 from the Tea Leaves Collection by Tea Cultures.

Store the tea dry, dark and well sealed, for example in its original packaging or in a tea tin. That way the almond and rose notes are preserved for the longest time.

Loose tea easily takes on odours, so do not put it next to strong smelling products. The fridge is not a good place to keep it.

Store this herbal tea dry, dark and tightly sealed, for example in the original bag with the seal closed or in a tea caddy. Do not put it next to strongly scented products such as coffee or spices, because loose leaf tea picks up smells easily. That way the herbs and spices in the blend stay aromatic for as long as possible.

A box contains 25 individually wrapped tea bags of 2 grams, 50 grams in total, so you can make 25 cups with it. Because each bag is wrapped separately, the aroma of the herb is preserved until you open the bag. Store the box in a dry, dark place and keep it well sealed.

Simply leave the packs you are not using yet closed, because unopened packaging stays good the longest. Store the box cool, dark and dry and not in the fridge, because beans absorb moisture and odours there. Seal an opened pack as well as you can and preferably use it within a few weeks. Only fill the bean hopper of your machine with as much as you will use up in a few days.

Yes, liquorice is one of the ingredients of Ginger Cool and gives a natural sweet undertone alongside the spicy ginger. That is why the packaging carries the statement: contains liquorice, avoid excessive use if you have high blood pressure. If you are unsure whether this tea suits your situation, talk to your doctor or pharmacist.