FAQ Search Results

No, this is a fixed pack. The two coffees and the accessories are set and cannot be swapped for other items.

Would you prefer a different coffee or a larger milk jug? You order those separately in the webshop. The pack is intended to let you start making cappuccino fully equipped in one go.

Yes, Chun Mee consists of loose tea leaves, so you need a tea strainer, a tea filter or a teapot with a filter. A paper or cotton filter bag works fine too. After use, store the tea dry, dark and well sealed, that way the flavour stays at its best the longest.

Most bean to cup machines indicate themselves when a cleaning cycle is needed and then start the cleaning programme. Follow that signal and the manual of your machine; there is no fixed interval for these tablets. This pack contains 10 tablets, so you can usually go a long way with it. Cleaning does not replace descaling.

Store the rooibos dry, dark and well sealed, for example in the original bag or in a tea tin in a closed cupboard. Loose tea easily picks up odours, so do not put it next to coffee, strong spices or cleaning products. That way the fresh, mild flavour is preserved the longest.

No, the Royal T tea boxes and tea chests are only supplied filled with a fixed selection. We do not sell them empty.

If you do not like every flavour in such a box, order the single pack of Royal T Stick Peach with 30 sticks. That way you only get the flavour you choose yourself.

Store the beans cool, dark and well sealed, for example in the original bag with the seal closed or in an airtight storage tin. Do not put coffee in the fridge, because moisture and odours from other products affect the aroma.

Unopened, coffee keeps for about a year, but it tastes best within a few months. So only open the second bag once the first one is finished.

Seal the 1 kilo bag well after each use and store it in a cool, dark and dry place. The fridge is not a good spot: coffee attracts moisture and odours there. Unopened, roasted coffee keeps for about a year, but the aroma is at its best within about three months of opening the bag.

Store the bag cool, dark and well sealed, for example in a kitchen cupboard and not in the fridge. Unopened, roasted coffee stays good for about a year; it tastes best within about three months. Once you have opened the bag of 1 kilo, close it properly every time, because oxygen is the greatest enemy of the aroma.

Store the bags cool, dark and well sealed, and not in the fridge. Unopened, coffee beans keep for about a year, but they taste best within a few months. Because you get four kilos at once, it is best to open one bag at a time and leave the others closed until you are ready for them. Seal an opened bag as well as possible, so that as little air as possible reaches the beans.

For filter coffee count on about 5 to 8 grams per cup, for a double espresso about 16 to 20 grams. If the coffee tastes too sour, use a finer grind size or dose a little higher; if it is too bitter, use a slightly coarser grind size instead.

Store the 1 kilo bag cool, dark and well sealed and do not put it in the fridge. Preferably grind the beans only just before brewing.

Limescale builds up in the boiler and the pipes of your appliance. As a result the water becomes less hot, the machine runs through more slowly and the taste of your coffee changes. Descaling regularly keeps performance up to standard and can extend the life of your appliance. Cleaning with a cleaning tablet remains necessary as well, because that tackles the coffee oils and not limescale.

For filter coffee count on about 5 to 8 grams per cup, for a double espresso about 16 to 20 grams. If you find the coffee too bitter, use a slightly coarser grind size; if it tastes too sour, grind finer or dose a bit higher.

Store the 1 kilo bag cool, dark and well sealed and do not put it in the fridge. Ideally you grind it only just before brewing.

Most bean to cup machines give a signal themselves when a cleaning or descaling cycle is due; follow that signal. How often descaling is needed depends mainly on the hardness of your tap water and on how much coffee you make. With 10 tablets and 500 ml of descaler you can in practice go a good while.

Store the bags cool, dark and well sealed, and not in the fridge. Unopened, coffee beans keep for about a year, but they taste best within a few months. Because you get three kilos at once, it is smart to open only one bag at a time and leave the others closed until you are ready for them. Seal an opened bag as well as you can, so that as little air as possible gets in.

Yes, this is loose tea, so you need a tea strainer, tea filter or teapot with a filter. Take a roomy filter, because white tea leaves need space to unfold. Store the tea dry, dark and well sealed and do not put it next to strongly scented products, because tea leaves absorb odours easily.