FAQ Search Results

No, the Royal T tea boxes and tea chests are only supplied filled with a fixed selection. We do not sell them empty.

If you do not like every flavour in such a box, order the single pack of Royal T Stick Peach with 30 sticks. That way you only get the flavour you choose yourself.

Store the beans cool, dark and well sealed, for example in the original bag with the seal closed or in an airtight storage tin. Do not put coffee in the fridge, because moisture and odours from other products affect the aroma.

Unopened, coffee keeps for about a year, but it tastes best within a few months. So only open the second bag once the first one is finished.

Seal the 1 kilo bag well after each use and store it in a cool, dark and dry place. The fridge is not a good spot: coffee attracts moisture and odours there. Unopened, roasted coffee keeps for about a year, but the aroma is at its best within about three months of opening the bag.

Store the bag cool, dark and well sealed, for example in a kitchen cupboard and not in the fridge. Unopened, roasted coffee stays good for about a year; it tastes best within about three months. Once you have opened the bag of 1 kilo, close it properly every time, because oxygen is the greatest enemy of the aroma.

Store the bags cool, dark and well sealed, and not in the fridge. Unopened, coffee beans keep for about a year, but they taste best within a few months. Because you get four kilos at once, it is best to open one bag at a time and leave the others closed until you are ready for them. Seal an opened bag as well as possible, so that as little air as possible reaches the beans.

For filter coffee, allow about 5 to 8 grams per cup, for a double espresso about 16 to 20 grams. If the coffee tastes too sour, use a finer grind size or use a slightly higher dose; if it is too bitter, use a slightly coarser grind size instead.

Store the 1 kilo bag in a cool, dark place, well sealed, and do not put it in the fridge. Preferably grind the beans only just before brewing.

Limescale builds up in the boiler and the pipes of your appliance. As a result the water becomes less hot, water flows through the machine more slowly and the taste of your coffee changes. Descaling regularly keeps performance up to standard and can extend the life of your appliance. Cleaning with a cleaning tablet remains necessary as well, because that tackles the coffee oils and not limescale.

For filter coffee count on about 5 to 8 grams per cup, for a double espresso about 16 to 20 grams. If you find the coffee too bitter, use a slightly coarser grind size; if it tastes too sour, grind finer or dose a bit higher.

Store the 1 kilo bag cool, dark and well sealed and do not put it in the fridge. Ideally you grind it only just before brewing.

Most bean to cup machines signal when a cleaning or descaling cycle is due; follow that signal. How often descaling is needed depends mainly on the hardness of your tap water and on how much coffee you make. With 10 tablets and 500 ml of descaler the set will in practice last a good while.

Store the bags cool, dark and well sealed, and not in the fridge. Unopened, coffee beans keep for about a year, but they taste best within a few months. Because you get three kilos at once, it is smart to open only one bag at a time and leave the others closed until you are ready for them. Seal an opened bag as well as you can, so that as little air as possible gets in.

Yes, this is loose tea, so you need a tea strainer, tea filter or teapot with a filter. Use a roomy filter, because white tea leaves need space to unfold. Store the tea dry, dark and well sealed and do not put it next to strongly scented products, because tea leaves absorb odours easily.

Store the beans cool, dark and tightly closed, for example in the original packaging or in an airtight storage tin. Do not put them in the fridge, because moisture and other odours spoil the flavour.

An opened pack slowly loses aroma, so use it within a few weeks if you can. The best before date is on the packaging.

No, you do not need a separate tea strainer. The pack contains a luxury tea strainer that fits both a cup and a teapot, and the measuring spoon for one cup of tea is included as well. So all you still need is hot water and a cup or pot.

Store this loose-leaf tea dry, dark and well sealed, for example in the original bag or in a tea tin. Heat, light and moisture are the biggest enemies of loose-leaf tea. Ideally, do not put the tea next to strongly scented herbs or coffee, because tea leaves absorb odours easily. To brew it you need a tea strainer or filter bag.

Yes, this is loose tea with whole blossom parts, so you need a tea strainer, a tea filter or a teapot with a filter. Choose a filter with enough room, so that the leaves and the rose blossom can unfurl. Store the tea dry, dark and well sealed, and not next to strongly scented products, because tea leaves pick up odours easily.