FAQ Search Results

The illy Arabica tasting pack contains four single origin coffee beans from the illy Arabica Selection: Costa Rica, India, Guatemala and Ethiopia. You get 250 grams of each origin, so 1 kilo of coffee beans in total.

All four are 100% Arabica. That way you can taste at home, side by side, how strongly the origin determines the character of the coffee.

The Discovery Box contains 25 individually wrapped tea bags of 2 grams, 50 grams in total, spread over 15 different tea and herbal varieties from the Tea Leaves Collection. Each bag states which blend it is, with the corresponding number from the collection. That way you know straight away which tea you want to reorder if you like a blend. The Discovery Box itself is number 16 from the collection.

Yes. Earl Grey Lavender is a black tea and black tea naturally contains caffeine. Theine and caffeine are the same substance, just under a different name.

If you want a cup without caffeine, choose a rooibos or a herbal infusion. Those are naturally caffeine free.

This bar consists entirely of cacao, with no added sugar. That makes it taste distinctly bitter and intense, clearly different from a dark bar of 70 or 85 percent.

Underneath that bitterness sits the flavour profile of Saloy: spicy, with notes of bergamot and cherry. Take small pieces and let them melt slowly: that is when those notes come through best.

No, Rooibos Lemon Cheesecake is listed as caffeine-free in our product information. Rooibos does not come from the tea plant but from a shrub and is naturally free of caffeine. The other ingredients in this blend, lemongrass and marigold petals, do not provide any caffeine either. So you can drink this rooibos tea at any time of day, including in the evening.

No. The compatibility list of this filter includes the ENA 5, ENA 7 and ENA 9 One Touch and the ENA Micro 1, 5 and 9. The ENA 4 is not on it, and our customer service has previously confirmed to a customer that this filter does not fit the ENA 4.

Also note: this filter cannot be used in a Jura A1. Not sure about your model? Check the filter that is currently in your water tank, or look in the manual to see which type your machine uses.

No, Ginger Root contains no caffeine. This tea consists entirely of cut ginger root and contains no leaves from the tea plant, which is where caffeine comes from. So you can happily drink it in the evening too.

Yes. The base of Green Lemon is sencha, a Japanese style green tea, and green tea naturally contains caffeine. Theine and caffeine are the same substance, just under a different name.

If you want a cup without caffeine in the evening, take a look at rooibos or a herbal infusion. Those are naturally caffeine free.

Yes, Castle Court is loose leaf tea without a bag, so you need a tea strainer, tea filter or refillable filter bag. Allow about 2 grams, a level teaspoon, per cup. Pour freshly boiled water over the tea and let it steep for 3 to 5 minutes. A teapot with a built-in filter works perfectly well too.

This tasting pack contains whole coffee beans: two tins of 250 grams, illy Classico and illy Intenso. So you grind the beans yourself, ideally just before brewing. If you are looking for ready-ground coffee, choose the ground coffee version of the illy Espresso tasting pack. Mixing up beans and ground coffee is the most common ordering mistake, so do check it in your basket before you pay.

Choose a coarse grind for the Hario Mizudashi, comparable to the grind size for a French press or Chemex. A finer grind passes straight through the mesh filter and makes your cold brew cloudy and bitter.

For cold brew, our customer service usually recommends a 100% arabica bean. A smooth, nutty or slightly sweet coffee works nicely, and a dark roast is possible too as long as it is not too bitter. If you order beans from us, on request we grind them straight away to the right grind size for cold brew.

This Sumatra is medium roasted and has a spicy character, like many Indonesian coffees, with light hints of cocoa. It is bold and has a noticeable acidity. We rate the intensity as 8 out of 13, which means powerful. If you are looking for a mild, low-acidity coffee, this single origin is not the most obvious choice.

No. Vervain is a herbal tea made from verbena and contains no tea leaf, so the tea is naturally caffeine free. That means you can still drink it late in the evening. The fresh citrus note also makes it pleasant after a hearty meal.

No. Red Rooibos Chai is made with rooibos as its base and not with black tea, as a classic chai is. Rooibos is naturally caffeine free, so this blend contains no caffeine or theine.

That means you can happily drink it in the evening too. Theine and caffeine are in fact the same substance, just under a different name.

This Costa Coffee is supplied as whole beans, so you can use it in any bean to cup machine or coffee grinder.

Do bear in mind that this is a dark roast. Dark roasted beans have a slightly oilier surface, which some bean to cup machines are more sensitive to than others. We therefore advise you to keep the grinder and the bean hopper clean on a regular basis.

If you are unsure whether your machine is suitable for dark beans, please check the manual of your bean to cup machine.