FAQ Search Results

Store this bar cool, dry and dark, preferably at around 15 to 18 degrees and well sealed.

Do not put chocolate in the fridge. The cold and the moisture can make the chocolate bloom, which leaves a grey haze on the bar and makes the texture less fine.

No, this is a fixed pack. The coffees and accessories are set and cannot be swapped for one another.

Would you like a different coffee or a different cup? Then you order those items separately in the webshop. The pack is meant to give you everything for a good espresso in one go.

The taste is balanced and mild, with a fruity note and a velvety fine, clear crema. The intensity is 6, which we classify as regular, and the roast is medium. Dallmayr roasts this coffee in Germany.

It comes into its own best as caffè crema, café crème or Schümli. If your cup turns out too sour, use a finer grind size, dose a little higher or brew with a hotter water temperature.

This product contains almonds and therefore nuts. The full ingredient and allergen list is on the packaging, including any traces of other allergens.

Always check it yourself if you have an allergy, because the manufacturer can change the composition. Not sure? Then contact our customer service before you order.

Use 1 teaspoon per cup or 2 tablespoons per litre of water. Pour boiling water over it and let the tea steep for 5 to 7 minutes.

The 40 gram bag gives you about 40 cups of tea. This is loose leaf tea, so you need a tea strainer, tea filter or a teapot with a filter. Store the bag dry, dark and tightly closed.

The catch container of the Skerton PLUS holds 100 grams of ground coffee. At around 5 to 8 grams per cup of filter coffee that is more than enough for a full pot. A lid is included so you can close the container if you want to keep the ground coffee for a while.

This bar has a cocoa content of 55 percent and weighs 80 grams.

55 percent is a lot for a bar that is sold as milk chocolate. You clearly taste the cocoa and the bar is less sweet than an ordinary milk chocolate bar.

This coffee is Fairtrade certified and carries the European organic label with the code NL-BIO-01. Fairtrade stands for fair trading conditions and a minimum price for the farmers.

NL-BIO-01 is the code of the body that monitors organic certification in the Netherlands. The addition non-EU agriculture indicates that the coffee was grown outside the European Union, in this case in Honduras.

Compare the part numbers CR72-006A and CR72-007A with the parts list in the manual of your Gene Cafe roaster. If those numbers are listed, this is the right set.

If you cannot work it out or the numbers are not in your manual, contact our customer service and mention the type number of your roaster.

This product contains almonds and therefore nuts, and milk chocolate contains milk components. The full list of ingredients and allergens is on the packaging, including any traces of other allergens.

Always check it yourself if you have an allergy, because the manufacturer can change the composition. Not sure? Then contact our customer service before you order.

Krak Chocolade makes and packs this bar itself in the Netherlands. Krak is the company of bean to bar chocolate maker Mark Schimmel.

Bean to bar means that he controls the entire process himself: he selects the cocoa beans by harvest year and by origin, and roasts and refines the chocolate himself. Most chocolatiers work with melted industrial chocolate, and you can taste that.

No, Sleepy Hemp contains no caffeine or theine. There is no leaf from the tea plant in it, only hemp and herbs.

Just like rooibos and other herbal infusions, you can therefore drink this tea later in the day as well, which given the composition of this blend is exactly the idea.

You can. Brew the tea as usual with boiling water and let it steep for 5 to 7 minutes. Then strain the tea and let it cool down in the fridge.

If you pour it over ice cubes, brew it a little stronger than normal. That way the flavour does not get watered down when the ice melts.

This grinder works with conical stainless steel burrs. They cut the bean instead of smashing it, which gives a more even grind.

The burrs do not turn too fast, so the beans do not heat up while grinding and the fresh flavour is preserved.

These beans are suitable for espresso, filter coffee and cappuccino. You get whole beans, so for an espresso machine or a pour over filter you grind them yourself to the right grind size: fine for espresso, filter grind for a pour over filter.

We advise around 16 to 20 grams for a double espresso and around 5 to 8 grams per cup of filter coffee. If you find the result too bitter, grind a little coarser. If it is too sour, grind finer or dose slightly higher.