FAQ Search Results

Store this bar cool, dry and dark, preferably at around 15 to 18 degrees and tightly closed.

Do not put chocolate in the fridge. The cold and the moisture can make the chocolate bloom, which leaves a grey haze on the bar and makes the texture less fine.

This is Gorilla's coffee house blend: a typically German cup of coffee. The taste is nutty and balanced, with an intensity of 6, which we classify as regular, and a medium roast.

It is deliberately a blend that has a bit of everything: not too bitter, not too sour, not too strong and not too weak. That makes it suitable for espresso, filter coffee and cappuccino. If your cup does turn out a little sour, grind slightly finer or brew with a hotter water temperature.

Use 1 teaspoon per cup or 2 tablespoons per litre of water. Pour boiling water over it and let the tea steep for 5 to 7 minutes.

The 50 gram bag gives you around 40 cups of tea. It is loose leaf tea, so you need a tea strainer, a tea filter or a teapot with a filter. Store the bag dry, dark and tightly closed.

This happens when soap residue is left behind in the system after a cleaning cycle. Our customer service then advises giving the machine an extra rinse with water only, or running the cleaning programme once more without a tablet. In practice the strange taste disappears afterwards. Also, never use more tablets than the manual of your machine prescribes.

Yes, you are ordering a set consisting of a cup with its matching saucer. The price applies per cup and saucer, so for six complete sets you add six of them to your basket.

The cups come from the original Café du Jour series and can be combined with the coffee cup and the espresso cup from that same series.

These straws are made of high quality stainless steel and can be reused endlessly. They do not go soft in your glass and keep their stylish looks, even after years of use. That makes them a more environmentally friendly alternative to disposable straws, at home and behind the bar.

Yes, you receive 1 kilo of whole beans, so you decide on the grind size yourself. For an espresso machine you grind fine (espresso grind), for a pour-over filter or a filter coffee maker you use a filter grind and for a percolator a coarser percolator grind. Filter grind and percolator grind are not interchangeable. With a bean to cup machine you do not have to do anything: it grinds the beans itself.

We describe this blend as chocolatey, nutty and slightly fruity, with a medium roast. It is intended as an espresso, but it also lends itself to cappuccino and filter coffee. For a double espresso, count on about 16 to 20 grams of ground coffee. If you are making filter coffee, 5 to 8 grams per cup is a good starting point.

No, this is a fixed taster pack with the Gina Caffè Crema and the Gina Wiener Kaffee. Swapping one of the two bags for a different coffee is not possible.

If you only want one of the two types, order it separately as a 1 kilo bag.

Dissolve the tablet or tablets in the water tank according to the dosage in your machine's manual and then start the descaling programme. We advise rinsing the tank and the pipes thoroughly with clean water afterwards, so that no taste residues are left behind. If you use the tablets in a kettle, let the solution work in and then rinse a few times.

No, this is a fixed bundle with four preselected blends. If you only want one specific Hausbrandt coffee, order it separately per kilo from our range. The tasting pack is meant to let you get to know the brand and to find out which of the four blends you like best.

Yes, this tea filter is dishwasher safe. Throw out the wet tea leaves first and give the filter a quick rinse, then no residue is left in the mesh. If tea stains or limescale build up over time, soak the filter for a while in water with cleaning vinegar and rinse it well.

The Gourmet Colombus is 100 percent arabica from Colombia and tastes smooth, balanced and slightly cocoa like. The Qualità Rossa is a blend of 70 percent arabica and 30 percent robusta, with more body, a firmer crema and a spicier character.

Both are medium roasted, are roasted in Italy and are supplied as whole beans in a 1 kilo bag. Because Hausbrandt has several blends that resemble each other, it pays to check the name on the bag.

You can. Fill the tea ball as you would for a hot cup and hang it in a jug of cold water in the fridge. Depending on the type of tea and how strong you want it, you let the tea steep for 4 to 12 hours. Take the tea ball out afterwards, otherwise the flavour will still become too strong.

We list the Qualità Rossa with the flavour notes chocolatey and spicy, at intensity 7 on our scale, in other words powerful. The roast is medium, which makes the coffee robust without the sharp bitterness of a very dark roast.

It is an all-round coffee for any moment of the day, which comes into its own both as an espresso and in a regular cup of coffee.