FAQ Search Results

This is a single origin of 100 percent arabica beans from Brazil, roasted by illy in Trieste, Italy. Our product data describes the flavour profile as fruity, nutty and caramel-like; illy itself mentions a hint of chocolate in its description.

The roast is medium and we list the intensity as 8 out of 13, strong. So you get a full cup that does not taste dark or burnt.

Allow about 2 grams of loose tea per cup, roughly a level teaspoon. The 4.5 cm diameter gives the leaves plenty of room to open up, even in a large mug. So fill the tea ball no more than halfway, because tea that is pressed together releases less aroma and flavour.

Silencieuse consists of white tea with rose. It is a straightforward blend with a gently sweet taste and a lightly floral character. The pack contains 100 grams of loose tea. If you have an allergy, always check the ingredients list on the packaging.

Ceylon is a black tea from Sri Lanka. This blend is made up of various fine Ceylon varieties and is sweet-smelling, mild and full of flavour. It is easy to drink, which makes it a tea you can drink all day long. The pack contains 100 grams of loose-leaf tea.

Rose romantique consists of oolong tea, rose blossom and marigold. That combination makes a fragrant tea with a distinctly floral character. The pack contains 100 grams of loose tea. If you have an allergy, always check the ingredients list on the packaging.

The cup has a capacity of about 150 cc, or some 150 ml up to the rim. That is the middle size in the original Café du Jour series: roomier than an espresso cup, but smaller than a cappuccino cup.

This size is intended for a regular cup of coffee or a lungo.

The cup has a capacity of about 200 cc, or some 200 ml up to the rim. In practice you do not fill it all the way, so that you keep room for a layer of milk foam.

That makes this the largest size in the original Café du Jour range and it is suitable for a cappuccino or a latte.

The Superbar is an Italian blend of arabica and robusta beans with a medium roast and an intensity of 8 out of 13, classed by us as strong. We describe it as the slightly finer version of the original Hausbrandt espresso blend: a full body with a slightly noticeable acidity. In the taste you recognise chocolate and nutty notes.

This is a typical South African rooibos, recognisable by its needle-shaped leaf and its fresh, mild taste. The ingredients list consists of one ingredient: rooibos. So no flavourings, herbs or other types of tea have been added. We pack the tea ourselves at our tea packing facility in the Netherlands, in 100 gram bags. If you need exact label information, for example for a specific application, please contact our customer service.

The set consists of two products: 10 cleaning tablets and a 500 ml bottle of descaler. Together they remove coffee oils and limescale from your bean to cup machine. It is a fixed composition, you cannot adjust the contents of the set.

We are not allowed to sell this tea as organic. We buy the Chun Mee from our supplier as organic tea, but our EU organic certification does not yet apply to the packing of tea. That is why there is no organic label on the packaging and we do not call the product organic.

You receive 4 stainless steel drinking straws plus a cleaning brush with which you can also clean the inside of the straws properly. That is all you need: the straws are endlessly reusable and replace a whole pile of disposable straws.

These tablets are meant for the parts of your machine that come into contact with coffee, such as the brew group. They remove coffee oils and coffee residues that you cannot get out by rinsing alone. Our customer service regularly explains that such cleaning tablets can replace the standard cleaning tablets for your machine. For the correct use and dosage, your machine's manual always takes precedence.

This is one of the questions our customer service is asked most often. Descaling tablets dissolve limescale in the water-carrying part of your machine: the water tank, the pipes and the boiler. Cleaning tablets do something else: they remove coffee oils and coffee residue from the brew group and the parts that come into contact with coffee. So you need both; they do not replace each other. For milk-carrying parts there is a third product: milk cleaner.

That is possible, but pay close attention to the grind size. We know from our customer service that a grind that is too fine gets stuck in a filter machine, which makes the filter overflow and leaves grit in the jug or the cup. If you grind too coarse, the coffee becomes weak instead. For a filter machine, use a filter grind and increase the dose to about 5 to 8 grams per cup rather than grinding finer. These beans are at their best in a semi-automatic or bean-to-cup machine.